What if one of my clients break your "acceptable usage policy" rules?

Regardless of whether a client is a retail account, or a reseller client, all violations of our TOS are treated the same. Users' sites may be suspended for violations of policy, or if extreme, or second time offenders, sites may be cancelled. Each occurance is dealt with on a case by case basis, and we try to work things out with every client. Any sub-account that takes part in SPAM will be terminated immediately.

  • 159 Users Found This Useful
Was this answer helpful?

Related Articles

As a reseller how do I access my WHM reseller panel?

You can access your WHM Reseller panel via the following URL: http://www.yourdomain.com:2087...

As a reseller, how much control do I have over my resold accounts?

When you signup as a reseller, your primary reseller account will be setup with necessary...

Can I upgrade my Reseller Plan in the future if I want to?

Yes you can upgrade your package at any time in the future, or you can even move up to one of our...

Do you provide personalized name servers for true anonymity?

Yes! We can activate personalized name servers for you. Name servers are shown through InterNIC's...

Can I just send my customers to your helpdesk for support ?

This is a plain and simple no. As those clients of yours have paid you for web hosting, you are...