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You can cancel your account with us at ANY time. To cancel your account you must: Log into your...
Can I change my billing cycle?You can. Just open up a support ticket, and we can adjust your account to any billing cycle...
Can I change my payment option?Yes, you are able to change your payment gateway anytime during your stay here at Mars Software...
Can I deposit / transfer payment to your bank account?Yes, you can deposit / transfer payment in any of the ICICI Bank branches in favor of Mars...
Can I mail you the payment?Yes, you can send At par cheque or DD drawn in favor of Mars Software payable at Coimbatore in...
Can I pay with credit card?Yes, you can pay with a credit card through PayPal. All major credit cards are accepted.
Can I upgrade/downgrade my hosting package?You can upgrade or downgrade your current hosting package with us.
How long does it take for my account to be setup?Once payment is received your account will be set-up immediately. An activation notice will be...
How long have you been in business?We are in business from 1998 and started web hosting business division in 2002.
Is my Billing contact information publicly available to others?Absolutly Not! Your billing contact information, including your credit card type, account number,...
What if I want a server or service not listed on the web site?We can generally put something together to meet your needs. Our colocation services are extremely...
What is your server uptime?Our servers are operated at 99.9% - 100% uptime. We monitor our servers from multiple locations....
