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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Do you offer any sitebuilder software?
Yes, we offer Site Zebra, sitebuilder with every hosting account for both direct customers and...
Views: 927
Article How do I create a directory on my domain with a separate FTP account?
Log into your control panel. Click "FTP Manager." Click on the "Add" button...
Views: 864
Article How to Use Web FTP / browser-based FTP in Internet Explorer?
Input one of the following URLs into your Address Bar, replacing the credentials listed with your...
Views: 845
Article Is it possible to change the main control panel or FTP login name for my account?
No, it is not possible to change these values without creating a new account.
Views: 845
Article What about backup?
We use a separate hard-drive../backup drive on all servers that each week on Sunday, all...
Views: 851
Article What is Fantastico?
Fantastico De Luxe is the leading auto installer for cPanel servers. With more than 15,000...
Views: 925
Article Where is the reseller control panel for Site Zebra?
Visit your reseller login to gain access. 
Views: 860
Article Why are my FrontPage extensions not working?
You must first make sure you have installed the extensions from going into your cpanel and...
Views: 827
Article Why do my FTP username and control panel username differ?
Control Panel usernames can contain uppercase letters, but FTP usernames are required to be all...
Views: 1007

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